WHAT’S NEW
PROGRAM OVERVIEW
QUESTIONS & ANSWERS

SNAP Resources

The Supplemental Nutrition Assistance Program (SNAP), or food stamps, provides food assistance for individuals and households in Missouri. Learn more about SNAP, how to enroll, and how the COVID-19 pandemic impacts the program.

What’s New with SNAP?

Here are important highlights and changes to Food Stamps during the COVID-19 pandemic:

 

Use SNAP to Buy Groceries Online
You can now buy groceries online from Amazon and Walmart using your EBT card!  Please be aware that SNAP does not cover any delivery fees.  

Maximum SNAP Allotments
In June and July, families enrolled in SNAP will receive the maximum monthly benefit that is available for their household size. Updated benefit amounts will be automatically applied to electronic benefit transfer (EBT) cards.

Pandemic-EBT
P-EBT is a one-time benefit for households with children who qualify for free or reduced-price meals at school.  This new program provides a one-time payment of up to $302 per eligible child (pre-K to 12th grade) to cover the cost of meals served at home while schools were closed due to COVID-19.  You do not have to be enrolled in SNAP to receive this benefit.

How to Access P-EBT:

    • If your family was enrolled in SNAP/Food Stamps in March, $302 should have been automatically uploaded to your EBT card for each eligible child.  No need to apply.
    • If your household was not enrolled in SNAP in March, but your child qualifies for free or reduced-price meals at school, you’ll need to submit an application before June 30, 2020 July 7, 2020!

Read the FAQs from the Department of Social Services (DSS) for more information about P-EBT.

Program Overview

Eligibility

  • Must be a Missouri resident
  • Must have gross income under the limit by household size:
    • 1 in household = $1,354 gross monthly income
    • 2 in household = $1,832 gross monthly income
    • 3 in household = $2,311 gross monthly income
    • 4 in household = $2,790 gross monthly income
  • Household cannot own resources valued at more than $2,250, excluding the primary home, vehicles, life insurance, savings & pension plans, and others.
  • Cannot be in violation of a condition of probation or parole under a Federal or State law
  • Either have or agree to apply for Social Security numbers for all household members

Application Process

  1. Submit an application
    – Apply online using the myDSS web portal
    – E-mail or fax a paper application to Family Support Division (FSD)
  2. Submit verification information

NOTE:  SNAP interviews resumed again beginning July 1, 2020.  Be on the lookout for a call from the Family Support Division within 3 days after you submit your application. 

Benefits

A household’s monthly SNAP benefit is loaded to a Missouri Electronic Benefit Transfer (EBT) card. The benefit amount is calculated based on income and household size.

Watch this short video to learn how to use your EBT card.

Where can SNAP be used?

SNAP benefits may be used to buy food or food products, such seeds and plants to grow food, at any local SNAP retailer.  To find a SNAP retailer near you, use the SNAP Retailer Locator.

Contact Information

Department of Social Services
Family Support Division
855-373-4636
mydss.mo.gov

SNAP Questions & Answers

How do I apply for SNAP/Food Stamps?

The quickest and easiest way to apply for Food Stamps is to apply online using the myDSS web portal. The department’s video provides instructions for submitting documents online.

Applications and verification documents (i.e. copies of paystubs, statements, identification, etc.) can also be emailed or faxed to the department. Do not send questions to the email or fax number as the department is unable to respond to these messages.

For more information about eligibility and benefits, please see our Program Overview above.

Please note Missouri’s resource centers are currently closed due to the COVID-19 pandemic. If you’d like to make an appointment, please call The Family Support Division Information Line at 855-373-4636 and follow the prompts. 

Will SNAP benefit amounts change during COVID-19?

Maximum SNAP Allotments 
Families enrolled in SNAP will receive the maximum monthly benefit that is available for their household from March through July. Updated benefits will be automatically applied to electronic benefit transfer (EBT) cards. Click here to find out the maximum benefit by household size in Missouri.

Are the work documentation requirements for SNAP currently in effect?

Not at the moment, but they will be again soon.  Beginning August 1, all work documentation requirements for SNAP participants will resume.

The time limit for SNAP will also resume beginning August 1.  Individuals, ages 18-49, who do not have a disability and are not caring for any dependents (occasionally referred to as “able-bodied adults without dependents”) will be again required to submit documentation of their work hours in order to receive SNAP benefits for longer than 3 months out of a 36 month period.

What do I do if I have questions about my application and benefits?

You can call the Family Support Division Information Line at 1-855-373-4636 for assistance. The hours of operation are:

  • Monday–Friday:  6:00AM – 6:30PM
  • Saturday:  Closed
  • Sunday:  Closed

Please note the department may be experiencing high call volume during this time.

To check the status of an application, you can call the automated information line at 1-800-392-1261 anytime. You will need your Social Security Number and date of birth when calling.

Do I have to complete an interview in order to receive Food Stamps?

Yes.  Beginning July 1, interviews for Food Stamp applicants resumed.  You should expect a call from the Family Support Division within 3 days of submitting your application.

What is P-EBT and how do I apply?

P-EBT stands for Pandemic Electronic Benefit Transfer.  It is a one-time payment available for families with children who qualify for free or reduced-price meals at school. P-EBT is a reimbursement for the meals children ate at home during March, April, and May while schools were closed due to COVID-19.

How to Apply: 

1. If your family was enrolled in SNAP, sometimes called Food Stamps, in March, $302 will be automatically uploaded to your EBT card for each eligible child. No need to submit an application.

2. If your family was not enrolled in SNAP/Food Stamps in March, you may be eligible for P-EBT based on your family’s income. You must complete an application by June 30, 2020 July 7, 2020. You may complete an online application at EmergencyMealSurvey.com/MO or you can mail a paper application to:

DESE Food and Nutrition Services
205 Jefferson Street
P.O. Box 480
Jefferson City, MO 65102

I still have questions about SNAP/Food Stamps. Where can I find more information?

The Department of Social Services has information on their website about Food Stamps, including an FAQ specifically for Food Stamps during the COVID-19 pandemic.

Legal Services of Eastern Missouri can also help navigate the Food Stamps program. Contact LSEM at 800-444-0514.

Last Updated: July 2, 2020