WHAT’S NEW
PROGRAM OVERVIEW
QUESTIONS & ANSWERS

SNAP Resources

The Supplemental Nutrition Assistance Program (SNAP), or food stamps, provides food assistance for individuals and households in Missouri. Learn more about SNAP, how to enroll, and how the COVID-19 pandemic impacts the program.

What’s New with SNAP?

Here are important highlights and changes to Food Stamps during the COVID-19 pandemic:

 

Use SNAP to Buy Groceries Online
You can now buy groceries online from Amazon and Walmart using your EBT card!  Please be aware that SNAP does not cover any delivery fees.  

Maximum SNAP Allotments
For March through September, families enrolled in SNAP will receive the maximum monthly benefit that is available for their household size. Updated benefit amounts will be automatically applied to electronic benefit transfer (EBT) cards. Missouri will announce possible extensions of the maximum benefits on a monthly basis.

Program Overview

Eligibility

  • Must be a Missouri resident
  • Must have gross income under the limit by household size:
    • 1 in household = $1,354 gross monthly income
    • 2 in household = $1,832 gross monthly income
    • 3 in household = $2,311 gross monthly income
    • 4 in household = $2,790 gross monthly income
  • Household cannot own resources valued at more than $2,250, excluding the primary home, vehicles, life insurance, savings & pension plans, and others.
  • Cannot be in violation of a condition of probation or parole under a Federal or State law
  • Either have or agree to apply for Social Security numbers for all household members

Application Process

  1. Submit an application
    – Apply online using the myDSS web portal
    – E-mail or fax a paper application to Family Support Division (FSD)
  2. Submit verification information
  3. Complete an interview
    – Be on the lookout for a call from the Family Support Division within 3 days after you submit your application.
    – You can also call 1-855-823-4908 to complete your SNAP interview.

Benefits

A household’s monthly SNAP benefit is loaded to a Missouri Electronic Benefit Transfer (EBT) card. The benefit amount is calculated based on income and household size.

Watch this short video to learn how to use your EBT card.

Where can SNAP be used?

SNAP benefits may be used to buy food or food products, such seeds and plants to grow food, at any local SNAP retailer.  To find a SNAP retailer near you, use the SNAP Retailer Locator.

Contact Information

Department of Social Services
Family Support Division
855-373-4636
mydss.mo.gov

SNAP Questions & Answers

How do I apply for SNAP/Food Stamps?

The quickest and easiest way to apply for Food Stamps is to apply online using the myDSS web portal. The department’s video provides instructions for submitting documents online.

Applications and verification documents (i.e. copies of paystubs, statements, identification, etc.) can also be emailed or faxed to the department. Do not send questions to the email or fax number as the department is unable to respond to these messages.

For more information about eligibility and benefits, please see our Program Overview above.

Most resource centers are still closed. A few locations are open by appointment only. Check the Resource Center Map and call 1-855-373-4636 to schedule an appointment. 

Will SNAP benefit amounts change during COVID-19?

Maximum SNAP Allotments 
Families enrolled in SNAP will receive the maximum monthly benefit that is available for their household from March through September. Updated benefits will be automatically applied to electronic benefit transfer (EBT) cards. Click here to find out the maximum benefit by household size in Missouri.

Are the work documentation requirements for SNAP currently in effect?

The time limit for SNAP will resume beginning August 1.  Individuals, ages 18-49, who do not have a disability and are not caring for any dependents (occasionally referred to as “able-bodied adults without dependents”) will be again required to submit documentation of their work hours in order to receive SNAP benefits for longer than 3 months out of a 36 month period.

What do I do if I have questions about my application and benefits?

You can call the Family Support Division Information Line at 1-855-373-4636 for assistance. The hours of operation are:

  • Monday–Friday:  6:00AM – 6:30PM
  • Saturday:  8:00AM – 5:00PM
  • Sunday:  Closed

Please note the department may be experiencing high call volume during this time.

To check the status of an application, you can call the automated information line at 1-800-392-1261 anytime. You will need your Social Security Number and date of birth when calling.

Do I have to complete an interview in order to receive Food Stamps?

Yes.  Beginning July 1, interviews for Food Stamp applicants resumed.  You should expect a call from the Family Support Division within 3 days of submitting your application. You can also call 1-855-823-4908 to complete your SNAP interview. 

What is P-EBT and how do I apply?

P-EBT stands for Pandemic Electronic Benefit Transfer.  It was a one-time payment that helped families cover the cost of meals when schools closed unexpectedly due to COVID-19 during the 2019-2020 school year.  Missouri stopped accepting P-EBT applications in July.

At this time, there is not a similar benefit for the 2020-2021 school year.

I still have questions about SNAP/Food Stamps. Where can I find more information?

The Department of Social Services has information on their website about Food Stamps, including an FAQ specifically for Food Stamps during the COVID-19 pandemic.

Legal Services of Eastern Missouri can also help navigate the Food Stamps program. Contact LSEM at 800-444-0514.

Last Updated: September 1, 2020